Contact Support

Go to Settings → Subscription → Cancel Subscription. You must cancel at least 24 hours before your renewal date to avoid being charged. See our Refund Policy for details.

No. RepDash operates under a strict no-refund policy. Once you have accessed the service, you are not eligible for refunds. See our Refund Policy for limited exceptions.

Pro is $19/month and OG is $49/month. Both plans are billed monthly. Cancel anytime.

Pro users can unlock custom brand tracking for $10 per brand (one-time fee). OG users get unlimited custom brand requests included. Once unlocked, we scrape eBay sold listings for that brand and the data appears privately in your dashboard within 5-15 minutes.

Your subscription renews automatically every month (Pro: $19/mo, OG: $49/mo). You can cancel anytime before your renewal date.

Email [email protected] with "Change Plan" in the subject line. We'll help you upgrade or downgrade.

Go to the login page and click "Forgot Password". Enter your email and we'll send you a password reset link.

We aggregate publicly available data from eBay and Vinted. While we strive for accuracy, data may contain errors or become outdated. Always verify information independently before making business decisions. See our Terms of Service for our data disclaimer.

No. Account sharing is prohibited under our Terms of Service. Each user must have their own account.

Go to Settings → Account → Delete Account. Your data will be permanently deleted within 30 days. Financial records are retained for 7 years as required by law.

No. Temporary service interruptions or bugs do not qualify for refunds. We work to resolve issues quickly, but occasional downtime is inherent to any software service.

No. RepDash is an independent third-party service that aggregates publicly available eBay and Vinted data. We are not affiliated with, endorsed by, or partnered with eBay or Vinted.

We accept all major credit cards and debit cards through Stripe. We do not currently accept PayPal or cryptocurrency.